Frequently asked questions

Check-in is from 12:00 to 18:00. Check-out is from 08:00 to 11:00. For different times (early arrivals or late departures), it is always possible to arrange directly with Biagio, subject to availability. Contact him via WhatsApp in advance.

Standard check-in ends at 18:00. For late arrivals, it is essential to communicate this to Biagio in advance via WhatsApp. As shown by the reviews, Biagio is very flexible and happy to handle exceptional situations with courtesy.

Luggage storage is available on request, subject to availability. Contact us via WhatsApp to arrange the details. This way you can explore the city even before check-in or after check-out without worrying about your luggage.

Breakfast is always included in the room rate. It includes homemade cakes by Biagio, coffee, cappuccino, juices, biscuits and typical local products. It is one of the highlights of the stay according to guest reviews.

Yes, WiFi is completely free and available in all rooms and common areas of the property.

For stays longer than 7 days, an additional cleaning service is available at €30. Extra linen change is available on request at €10 per room. Cleaning is offered every weekend, linen change every week.

Yes, the flat-screen TVs in each room are compatible with the main streaming services (Netflix, Amazon Prime Video etc.). You can log in with your personal account.

Yes, pets are allowed on request and with no supplement. Please inform us at the time of booking so we can prepare the room accordingly. There are no size restrictions, but please keep pets under control in common areas.

The property is entirely non-smoking in the rooms and internal areas. However, an outdoor smoking area is available. Please respect this rule for the comfort of all guests.

Cancellation conditions vary depending on the rate chosen at the time of booking. For direct bookings via WhatsApp, conditions are agreed case by case with Biagio. Contact us for more information on available flexibility.

No, organising parties or private events in the property is not permitted. Please respect the rules and the rest of other guests. The property is designed to guarantee a quiet and comfortable environment for all.

Private parking is not available on-site. There are paid public car parks nearby and some free parking zones. Given the central location and the proximity to the Central Funicular (50 m), we recommend considering arriving in the city by public transport. Biagio can provide precise information on the nearest car parks.

Naples Capodichino Airport is approximately 9 km away. The most convenient options are: taxi (about 20–25 minutes), Alibus to Piazza Municipio (then taxi or metro) or booking a private transfer. Biagio is always happy to help you organise the transfer from the airport. Just ask him!

The location is excellent for getting around. The Central Funicular is just 50 m away and connects the neighbourhood to Vomero in minutes. 300 metres away, along the Gradoni di Chiaia steps, is the Metro Line 6 station. At Vomero, Metro Line 1 is directly integrated in the funicular station. Most of the main attractions are also reachable on foot. All of Naples becomes easy to explore on foot, by funicular or by metro.

Yes, the property has a lift to make it easier to access the rooms.

Yes, children of all ages are welcome. There is no minimum age for check-in.

Yes, a cot and extra bed are available on request, subject to availability. The costs are as follows:
– Cot (0–3 years): €20 per night per child
– Extra bed (0–3 years): €20 per stay
– Extra bed (4 years and over): €20 per stay
These costs are not included in the room rate and will be paid separately during the stay.